Averting Aggression

Additional Info

This course will help participants identify and understand the factors that contribute to abusive/aggressive behaviour, and help to avoid such incidents arising. Understanding warning signs, the assault cycle and diffusion techniques will help build confidence and can be utilised in the workplace. This course aims to avert aggression; it does not cover physical restraint or self-defence.

Learning Objectives

  • To demonstrate effective communication that shows respect and reduces abusive/aggressive behaviour
  • To recognise and know how to appropriately deal with triggers to abusive/aggressive behaviour
  • To understand the importance of constructively reviewing abusive/aggressive incidents
  • To understand the importance of recording and reporting information on abusive/aggressive behaviour

DANOS Units

AB3,HSC22, HSC33
 
Make Training Enquiry: Group Booking

Be notified when this course is going to run

If you wish to book this training for a group please use the Training Enquiry Form. We occasionally run open courses for people wishing to book individual places. If you'd like us to email you if this course is scheduled to run, let us know and we'll be in touch.

* indicates required

Related items

back to top

The Stuff On Alcohol

The Stuff On Alcohol This 16-page booklet, aimed at young people, covers alcohol and includes sections on: what it is brief history of use effects dangers the law top 10 safety tips what the young characters think of alcohol where to find more information and get help if needed Part of the 'Stuff on..'…

Subscribe to this RSS feed
  • Newsletter

HIT Newsletter

Please subscribe to our newsletter for regular updates and special offers.

Subscribe

Contact us

  • Write to us.
    HIT, The Foundry
    38 Henry Street
    Liverpool L1 5BS

    0844 412 0972
  • Email us.
    This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Follow us.

Recent Tweets